Mercure Queenstown Resort, Queenstown

The hotel has a clean and comfortable vibe, and the staff is incredibly friendly and helpful. However, the rooms could use some updates as they feel a bit tired, and the location is a bit of a climb from town, which can be tough without a car. The dining options were not ideal for the price, and the noise from the gym and lift was a bit distracting.

The hotel has a modern and spacious feel, with friendly staff who are extremely accommodating. The location is great, just a short walk to the town center, but the dining options could use some improvement. While the rooms were comfortable, the bathrooms need some updating, and access to basic amenities like water was disrupted during my stay.

I had a mixed experience at this hotel. The location is fantastic with breathtaking lake views, and the rooms were clean and comfortable. However, there were a few maintenance issues, and the service was hit or miss. Overall, it’s a decent place for a stay, but there’s room for improvement, especially with the dining experience.

I recently stayed at the hotel and found it to have a lovely location near Lake Wakatipu, which was a plus. The staff was friendly and accommodating, although the rooms felt quite outdated and were overpriced for what they offered. The breakfast service was chaotic, and the dining options were underwhelming. Overall, there were some good aspects, but several things definitely needed improvement.

I had a mixed experience at this hotel. The views from the rooms were stunning, and the buffet breakfast was a highlight, with plenty of delicious options. However, the condition of the rooms left a lot to be desired; there were maintenance issues and a musty smell from the carpet. The friendly staff made my stay enjoyable, but the overall room experience wasn't ideal.